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Mandarin Oriental Pudong, Shanghai

Travellers' Choice award winner
23/04/2017 24/04/2017
1 room 2 adults 0 children
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Mandarin Oriental Pudong, Shanghai
Mandarin Oriental Pudong, Shanghai
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1,142 Reviews from our TripAdvisor Community

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Showing 759: English reviews
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Wellington, New Zealand
Reviewed 2 days ago NEWvia mobile

I've stayed at several top end hotels but nothing matches the service at the Mandarin Oriental Pudong. As soon as we arrived Bruce and Marcus made us feel like royalty and nothing was a problem. They rushed to get a room ready for early check in. Many of the staff make an effort to know you by name (something that...

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Helpful?
1Thank jjswlg
Hong Kong, China
HOTEL’S FAVOURITE REVIEW
Reviewed 23 January 2017

Stayed 2 nights on business and was very impressed with this hotel - it is definitely 5 star. The staff on check-in were excellent, could not do enough to assist. I was upgraded to a corner room on floor 11-01 which has an amazing view of the skyline and river. It also has a jaw dropping circular bath that is...

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3Thank LizM26
About Hotel's Favourite Review
MO_Pudong, Hotel Manager at Mandarin Oriental Pudong, Shanghai, responded to this review

Dear LizM26 Thank you for choosing Mandarin Oriental Pudong, Shanghai and for sharing your experience with the broader TripAdvisor community. It was our great pleasure to host you and I am so happy to learn that you enjoyed your stay with us. Rest assured that your positive feedback will be shared with the broader hotel team. We very much look...

Paris, France
Reviewed 1 week ago via mobile

Stayed 4 nights at the mandarin pudong ! Location is great as per the walk on the bund with cctv tower very close and ifc mall! Book a room with access to club lounge a shelter of zen and relax ! All day dining really the best ! For the room the bathtub are just amazing ! Furnished with french...

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Helpful?
Thank Dlevioux
MO_Pudong, Manager at Mandarin Oriental Pudong, Shanghai, responded to this review

Dear Dlevioux Thank you very much for sharing your feedback on TripAdvisor with regard to your stay at Mandarin Oriental Pudong, Shanghai. We are pleased to know that you enjoyed your stay with us and that you like our location, room, club lounge and fitness center. Your kind workds of praise will certainly be shared with the broader service team....

Hong Kong, China
Reviewed 1 week ago

was in Shanghai for a 3 night stay and after looking at a few choices, decided to stay here due to the excellent reviews given by people, was glad to stay once again at the mandarin oriental. the only downside was the location of the hotel that it wasnt near to any metro station especially when it was raining makes...

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Helpful?
Thank FoodieGastronomic
MO_Pudong, Manager at Mandarin Oriental Pudong, Shanghai, responded to this review

Dear FoodieGastronomic, Thank you for staying with us at Mandarin Oriental Pudong, Shangahi and for taking the time to sare your experience on TripAdvisor. We are delighted to know that you enjoyed your stay and liked our river view room, our big bathtub, and front desk and concierge service. Hope your travel plan will bring you back to Shanghai in...

New York City, New York
Reviewed 1 week ago via mobile

Amazing hotel - from the moment we checked in, the staff was super polite and helpful. The room wasn't ready yet when we arrived around 4pm, so we waited by the bar area and the manager provided complimentary drinks (since check in time was 3pm). The concierge desk was super helpful - they made great restaurant recommendations as well as...

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Helpful?
1Thank Carr_0101
MO_Pudong, Manager at Mandarin Oriental Pudong, Shanghai, responded to this review

Dear Carr_0101, Thank you for staying with us at Mandarin Oriental Pudong, Shangahi and for taking the time to sare your experience on TripAdvisor. It was our great pleasure to host you and I am so happy to learn that you enjoyed our room, gym, pool and service. Hope your future trip plan will bring you back to the fascinating...

Reviewed 1 week ago via mobile

As usual, and what you come to expect at every stay at any Mandarin Oriental around the world - superb service, impeccable rooms and just had one of the best steaks at the grill restaurant inside the hotel. The service at dinner was outstanding and what every restaurant in China should aspire to. Rooms are big and everything is what...

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Helpful?
Thank kli9
MO_Pudong, Manager at Mandarin Oriental Pudong, Shanghai, responded to this review

Dear Kli9, Thank you very much for staying with us at Mandarin Oriental Pudong, Shanghai and for taking the time to share your experience on TripAdvisor. I am pleased to know that you enjoyed your dinner at Fifty 8 Degree Grill. Your kind words of praise will certainly be shared with the broader hotel team. Hope your future trip plan...

Montreal, Canada
Reviewed 1 week ago

I really enjoy this hotel, the room we chose with a big bed and large window was very spacious and bright. and the breakfast was so delicious that I don't want stop eating. What's more, the servants' response to our demands was excellent.

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Helpful?
Thank kelvin S
MO_Pudong, Manager at Mandarin Oriental Pudong, Shanghai, responded to this review

Dear Kelvin, Warmest greetings from Manarin Oriental Pudong, Shanghai. Thank you very much for taking the time to share your experience at Mandarin Oriental Pudong, Shanghai on TripAdvisor. I am delighted to learn that you enjoyed our room and found our breakfast was delicious and servcie was attentive. Rest assured that your positive feedback will be shared with the broader...

Shanghai, China
Reviewed 1 week ago via mobile

Great service by Sam, thanks to his recommendation, I was able to try 2 really good martinis. I had the Mandarin Oriental and the Oriental Martini. It's good to start with MO as it has a bit more alcohol in it and ended with a fresher sweeter OM to wash my palette, in preparation for dinner. I would definitely come...

Review collected in partnership with 单个酒店
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Thank Allan0101
MO_Pudong, Manager at Mandarin Oriental Pudong, Shanghai, responded to this review

Dear Allan, Thank you very much for taking the time to share your experience on TripAdvisor. I am delighted to know that you enjoyed your time at Qi Bar. Rest assured that your positive feedback will be shared with the broader hotel team. We hope to see you soon again at Mandarin Oriental Pudong, Shanghai. With kindest regards, Anthony Tyler...

Reviewed 1 week ago

China can be kind of (extremely) intense for me, but staying at the MO gave us a space to find sanctuary in between our daily adventures. The Club Lounge staff is outstanding, friendly and so eager and happy to help. The food service in the Club Lounge beat out any Club meal services I have had in other global cities...

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Helpful?
Thank Shannon M
MO_Pudong, Manager at Mandarin Oriental Pudong, Shanghai, responded to this review

Dear Shannon, Thank you for staying with us at Mandarin Oriental Pudong, Shanghai and for taking the time to share your experience on TripAdvisor. I am delighted to learn that you enjoyed your stay and liked our club lounge, spa and found our concierge service was hepful. Rest assured that your positive feedback will be shared with the broader hotel...

New Hampshire
Reviewed 1 week ago

On my last trip to Shanghai, I stayed at both the Waldorf Astoria and the Mandarin Oriental Pudong, so this review will compare the two. Overall, I don’t think you can go wrong with either. It probably comes down to location—the Waldorf being in a much better location for holidaying in my opinion. LOCATION: Hands-down, the Waldorf is in a...

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1Thank tacostuff
MO_Pudong, Manager at Mandarin Oriental Pudong, Shanghai, responded to this review

Dear Tacostuff, Thank you for taking the time to share your impressions of Mandarin Oriental Pudong, Shanghai with the broader TripAdvisor comunity following your recent visit. I am delighted to know that you liked our hotel design with oriental charm, the comfortable round bathtub, breakfast buffet and transfer service. Rest assured that your positive feedback will be shared with the...

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23/04/2017 24/04/2017
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Staying in Lujiazui

Neighbourhood Profile
Lujiazui
When people speak of Shanghai’s futuristic skyline, it’s the financial district of Luiazui they are speaking of. Shanghai’s most iconic buildings are located in close proximity to Lujiazui’s elevated ring road and swanky eateries. Sky-high shopping and chic bars fill the highrises around the area. As is characteristic of a world-class financial business district, some of Shanghai’s best malls and hotels can be found in the neighborhood. While everyone on the famous Bund side of the river gazes in awe at these amazing structures, all the buildings here, as well as Lujiazui’s riverside promenade, offer great views of the historic buildings all along the Puxi side. The Lujiazui park often hosts music festivals throughout the year, and park goers can party and stroll in the shadow of some of the world’s tallest buildings.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on the east bank of the Huangpu River, amidst the dramatic skyline of the Lujiazui financial district, Mandarin Oriental Pudong, Shanghai redefines luxury waterfront living in Shanghai. With an unrivalled location, legendary service and world-class facilities, the 362-room hotel and 210 fully serviced executive apartments are poised to become Shanghai's most desirable address. The hotel features 318 spacious guestrooms and 44 suites and is also home to the largest and most expensive Presidential Suite in Shanghai, spanning 788 square metres with a sky garden terrace and magnificent river views. The 210 luxury furnished apartments - from studio to three bedrooms - are Shanghai's only fully serviced riverside residences, and are designed to offer the ultimate in luxury and comfort. Chef Richard Ekkebus of the two-Michelin starred Amber at The Landmark Mandarin Oriental, Hong Kong, will preside at the hotel's Fifty 8° Grill, and Shanghainese celebrity chef Tony Lu will be at the helm of Chinese restaurant Yong Yi Ting. All-day kitchen Zest, Qi Bar, Riviera Lobby Lounge and The Mandarin Cake Shop complete the essential dining options for business and leisure. The Spa at Mandarin Oriental Pudong, Shanghai offers guests Mandarin Oriental's renowned signature therapies and advanced beauty and holistic wellness treatments within a soothing Zen oasis. Additional recreational facilities at Mandarin Oriental Pudong, Shanghai include a fully equipped Fitness & Wellness Centre with a Kinesis wall and Maya Fit virtual trainers; a 25-metre indoor swimming pool; and a thermal bathing facility. The hotel is also perfectly placed for exclusive meetings and conferences in Shanghai. A selection of multi-functional event spaces includes a Grand Ballroom hosting 500 guests, an Oriental Ballroom for 250 guests, plus eight versatile meeting rooms. ... more   less 

Additional Information about Mandarin Oriental Pudong, Shanghai

Address: 111 Pudong Road (S) Pudong, Shanghai 200120, China
Region: China > Shanghai Region > Shanghai > Lujiazui
Price Range: ₹ 17,216 - ₹ 32,555 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental Pudong, Shanghai 5*
Number of rooms: 362
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Hotel Style:
#1 Luxury Hotel in Shanghai
#1 Spa Hotel in Shanghai
#1 Business Hotel in Shanghai
#1 Romantic Hotel in Shanghai
#4 Family Hotel in Shanghai
#164 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Mandarin Oriental Pudong, Shanghai staff and other travellers.
6 questions
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Questions? Get answers from Mandarin Oriental Pudong, Shanghai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for higher floor and for the bund view room”
 of 5 bubbles FoodieGastronomic, 3 Apr 2017 | Read review
“they all have good views”
 of 5 bubbles peterv794, 29 Mar 2017 | Read review
“Get a room with access to the club if you can.”
 of 5 bubbles SBF2, 26 Mar 2017 | Read review
“Of course having a river view and high floor is nice”
  • Was overcast but great view
 of 5 bubbles lindac1104, 24 Mar 2017 | Read review
“Junior suite , pay that extra well worth it”
 of 5 bubbles seanjones2001, 8 Mar 2017 | Read review
5 of 5
Hotels.com
₹ 17,672* /night
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TripAdvisor₹ 17,672
Booking.com₹ 20,794
Expedia₹ 17,672
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*Disclaimer
Prices are for 1 room, 2 adults
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