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The Ritz-Carlton Shanghai, Pudong

Travellers' Choice award winner
23/04/2017 24/04/2017
1 room 2 adults 0 children
₹ 19,696*
₹ 19,686*
₹ 19,696*
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The Ritz-Carlton Shanghai, Pudong
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1,317 Reviews from our TripAdvisor Community

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Showing 880: English reviews
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Osaka, Japan
Reviewed yesterday NEW

This is a very good evaluation, but the poor service hotel. As our employees, they discriminate against us in the work of the Chinese people in Japan, the front desk attitude is very bad, I am really disappointed to stay in this company co-hotel, I will recommend the group to cancel their cooperation agreement, which is a worst in Shanghai...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank yuanshengw2017
los angeles
Reviewed yesterday NEW

Me and my friend had an amazing experience at this particular Ritz. The staff went out of their way to make our stay memorable! They were super personable, friendly, and detail orientated. The hotel is beautiful but the people were more memorable!

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Helpful?
Thank sookhee
Reviewed yesterday NEW

The room was a knockout from the moment I walked in the door. Brilliant in every way. The bath as centerpeice is a great idea. The view of the city lights is stunning. The service I got from the concierge was great. I needed some medicine and asked at the desk for directions to a pharmacy. The concierge walked with...

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Helpful?
Thank Ross W
Bangkok, Thailand
Reviewed 2 days ago NEW

Ritz Carlton provided everything that you need. I get access to the club lounge which serves food and drink all day and night. You can enjoy your food and service while watching the view of the Bund. I think this is good enough already. The location is great just right next to IFC Mall which has all restaurants and window...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank jakrink
Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear jakrink Thank you for your great review and recognition on Trip Advisor. I am delighted that you had wonderful experience at the Ritz-Carlton Shanghai Pudong. Thank you for highlighting our convenient location next to the IFC. I am also pleased to read your super feedback about the attentive service provided by our Club Lounge. Once again, we appreciate your...

Reviewed 2 days ago NEWvia mobile

Luxury hotel with very friendly staff! Great view and location. I would recommend it for business and family stay! I have enjoyed my short stay in Shanghai. Staff is very helpful and English speaking!

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Helpful?
Thank Farruh K
Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Farruh K Warmest greetings from the Ritz-Carlton Shanghai Pudong and thank you for your incredible review on Trip Advisor. I was pleased to learn that you enjoyed the amazing view during your recent stay. I am also very happy to read your feedback about the helpful and patience service provided by our Ladies and Gentlemen. Thank you for your...

Moskva
Reviewed 2 days ago NEWvia mobile

Great service. Comfortable, clean, friendly - wonderful Food. I was happy - and I have no complaints whatsoever. Thank you for the lovely stay. There was a maid called Wang Ye (Spelling?) who was exceptional and went out of her way to help! The Front Desk was super accommodating. Very nice stay.

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Helpful?
Thank Slavomir B
Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Slavomir B I sincerely appreciate your five star review and recognition on TripAdvisor. I appreciate your recognition of our friendly service and the comfortable room. Our Ladies and Gentlemen take pride in consistently going to great lengths to ensure memorable guest experiences and it is my pleasure to share your recognition with them. Again, thank you for your trust...

Shanghai Region, China
Reviewed 3 days ago NEW

Attached to the IFC Mall and its finery, the Ritz in Lujiazui is wonderful. The roof top bar was a great place to unwind daily with cocktail and friend. The rooms are as opulent as you would expect from a premier property in Shanghai.

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Helpful?
Thank Chris D
Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Chris D Thank you for your great review and recognition on Trip Advisor. I was pleased to learn that you enjoyed the Flair Rooftop bar, with its wonderful views along with our convenient location. Thank you for your wonderful review. We all look forward to welcoming you back to your Ritz-Carlton Shanghai Pudong. Your sincerely Andrew Houghton General Manager

London, United Kingdom
Reviewed 1 week ago NEW

This hotel offers great service and facilities it's located in a very central and accessible place in Pudong , the staff are friendly and welcoming and overall experience is one of comfort and luxury whilst relaxed at the same time.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank 500ehud
Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear 500ehud On behalf of all the Ladies & Gentlemen here at the Ritz Carlton Pudong, thank you on behalf of the TripAdvisor community for recognizing he warm a friendly welcome we strive to extend to all our guests. We hope on your next visit from the U.K. you will once again stay with us? Warm regards. Andrew Houghton General...

Shanghai Region, China
Reviewed 1 week ago

4 night stay with a group of guests from America and China for a small private event. Ritz put on an absolute show and made me, as host, look like an event organiser extraordinaire. We had a wonderful start to our event - a warm reception at the lobby, welcome flowers and treats for my guest, and printing out some...

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Helpful?
Thank Andrew L
Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear AndrewL Thank you for your very detailed review which you have shared with the TripAdvisor community. I can see from your comments that you really experienced a wide variety of the services we provide. I was pleased to see you took advantage of the VIP services at the airport. For frequent travelers, time standing in lines are a fact...

Hong Kong, Hong Kong
Reviewed 1 week ago

nice hotel, but staff training need to be improved, F & B as well.Reception staff was not that polite, maybe wasn't her day! Breakfast at 49th Floor was bad, food quality was not match to Ritz Carlton standard.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank yunchengl2017
Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Yunchenl2017 I am so sorry that we did not meet your expectations during your recent stay at The Ritz Carlton Shanghai. I hope that we may regain your trust on a future visit. Please let me know personally when you plan to stay again so I may ensure you have a perfect stay. Warm regards. Andrew Houghton General Manager

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23/04/2017 24/04/2017
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Staying in Lujiazui

Neighbourhood Profile
Lujiazui
When people speak of Shanghai’s futuristic skyline, it’s the financial district of Luiazui they are speaking of. Shanghai’s most iconic buildings are located in close proximity to Lujiazui’s elevated ring road and swanky eateries. Sky-high shopping and chic bars fill the highrises around the area. As is characteristic of a world-class financial business district, some of Shanghai’s best malls and hotels can be found in the neighborhood. While everyone on the famous Bund side of the river gazes in awe at these amazing structures, all the buildings here, as well as Lujiazui’s riverside promenade, offer great views of the historic buildings all along the Puxi side. The Lujiazui park often hosts music festivals throughout the year, and park goers can party and stroll in the shadow of some of the world’s tallest buildings.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The Ritz-Carlton Shanghai, Pudong offers a business and leisure destination like no other in Shanghai. Situated on the upper floors of a stylish 58-floor tower in Lujiazui, at the very heart of modern Shanghai's commercial center. The hotel occupies a prime location with stunning views of the iconic Oriental Pearl Tower, overlooks The Bund and is just minutes from the historic Yu Gardens. The hotel's location also affords rapid access to both Hongqiao International Airport and Pudong International Airport. A thriving business and retail center, Lujiazui is home to the Shanghai Stock Exchange at the heart of China's modern economy. The Ritz-Carlton Shanghai, Pudong's outstanding location and the renowned legendary service promise a memorable guest experience at the heart of Shanghai. ... more   less 

Additional Information about The Ritz-Carlton Shanghai, Pudong

Address: No.8 Century Avenue, Lujiazui, Pudong New Area | Shanghai IFC, Shanghai 200120, China
Region: China > Shanghai Region > Shanghai > Lujiazui
Price Range: ₹ 19,283 - ₹ 30,031 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Shanghai, Pudong 5*
Number of rooms: 285
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Prestigia, Ctrip TA and Agoda so you can book your The Ritz-Carlton Shanghai, Pudong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Ritz-Carlton Shanghai Pudong Hotel Shanghai
Hotel Style:
#2 Spa Hotel in Shanghai
#2 Luxury Hotel in Shanghai
#6 Business Hotel in Shanghai
#7 Romantic Hotel in Shanghai
#8 Family Hotel in Shanghai
#178 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton Shanghai, Pudong staff and other travellers.
18 questions
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Questions? Get answers from The Ritz-Carlton Shanghai, Pudong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club Room!!!”
 of 5 bubbles HRK_SYHK, 13 Feb 2017 | Read review
“if view is crucial, choose room type with "bund" in the name”
 of 5 bubbles , 12 Feb 2017 | Read review
“excellent room service”
 of 5 bubbles , 29 Jan 2017 | Read review
“Pay little bit extra to stay in Club Room”
  • Hotel Room
 of 5 bubbles TT0419, 23 Dec 2016 | Read review
“Best Floor 51,”
 of 5 bubbles madwolf139, 12 Dec 2016 | Read review
5 of 5
Hotels.com
₹ 19,696* /night
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Ctrip.com₹ 19,686
Expedia₹ 19,696
TripAdvisor₹ 19,685
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*Disclaimer
Prices are for 1 room, 2 adults
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