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The Milestone Hotel

Travellers' Choice award winner
#2 of 1,087 Hotels in London
GreenLeadersSilver level
23/04/2017 24/04/2017
1 room 2 adults 0 children
₹ 31,631*
₹ 27,592*
Great Deal
₹ 31,396*
₹ 31,631*
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The Milestone Hotel
The Milestone Hotel
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1,836 Reviews from our TripAdvisor Community

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Showing 1,630: English reviews
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A TripAdvisor Member
2 reviews
Reviewed yesterday NEWvia mobile

I recently stayed at The Milestone with my three children and cannot rave enough about the outstanding service, gorgeous rooms,and exquisite food! The staff (high praise to Leo, Steve, and Pedro) go out of their way to make you feel at home. They are genuine and sincere about it and you can feel the pride they take in their jobs....

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Helpful?
Thank A TripAdvisor Member
Lymington, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

We booked this at the last minute because it was recommended on the Royal Albert Hall site. What a great choice.From the moment the taxi door was open by a smiling welcome face to our final greeting from Steve, the doorman, we felt very special and valued. Nothing was too much trouble. We stayed in the very beautifully comfortable Kensington...

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1Thank knight04
About Hotel's Favourite Review
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, I was thrilled to learn that you enjoyed your experience with us and that my team were very welcoming right from the moment you arrived at the hotel. The Milestone Hotel is indeed in a perfect location; opposite the Royal Kensington Gardens and I very pleased to see that you enjoyed staying in the Kensington Palace suite directly...

Reviewed 3 days ago NEWvia mobile

By far, the best hotel experience to this day!! Amazing staff! Everyone at the hotel was super friendly & helpful. Thank you for making our stay so enjoyable. Looking forward to coming back very soon!

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Thank Haleh A
Solna, Sweden
Reviewed 4 days ago NEW

Used an LHW free stay voucher and chosed this boutiqe hotel. Checkin was smooth and was quickly shown to my room. Room was very nice and clean and got a gift from the hotel (for being an LHW member). Hotel is located near Hyde Park, perfect for a morning walk. A little mistake with a bar bill at checkout was...

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Thank Carl J
Thundersley, United Kingdom
Reviewed 6 days ago NEWvia mobile

We went to the Milestone Hotel last Saturday the 1st Of April took all the children for Prince and Princess afternoon tea. Experience was a delight! The staff as so attentive and friendly. They make a mean espresso martini! Us and our friends were outside in the conservatory area and spent the entire afternoon drinking and eating watching the world...

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Helpful?
Thank Emscarnaby
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, Thanks so much for taking the time to leave such wonderful feedback - I'm delighted that you enjoyed your Afternoon Tea with us! We hope to have an occasion to welcome you and your family back to The Milestone in the future. Kind regards Andrew Pike

London
Reviewed 6 days ago NEW

This luxury boutique hotel has old world class, impeccable service, beautiful and comfortable rooms, views of Kensington Park from my window. They are great at accommodating gluten free, which is important to me as I have celiac disease. And to top it off, the location can't be beat.

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Helpful?
Thank lucyboy
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, Thank you for taking the time to write this wonderful review of your recent stay at The Milestone Hotel. I’m particularly pleased that you found our service to be impeccable, I will be sure to share this brilliant feedback with the whole of the team. My team and I hope that you do return to the Milestone Hotel...

Reviewed 1 week ago

Recently stayed at this wonderful hotel. Staff were amazing, couldn't do enough for you. It felt like staying at a good friend's home. Every detail was taken care of and the room was so comfortable. Didn't want to leave!

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Helpful?
Thank Penny M
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, It fills me with great pride to learn of your great experience here at The Milestone Hotel. I was so pleased to see that you considered our staff to be amazing and felt like staying at a good friend's home. I am delighted that my staff went above and beyond in their service to you, we pride ourselves...

London, United Kingdom
Reviewed 1 week ago

It's a very beautiful hotel. The staff was friendly and the food was delicious. It's interseting as the rooms style of deco was unique which made it different to me. Recommend this place for anyone heading this way.

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Helpful?
Thank Danny C
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, I was so pleased to learn of your fantastic review of The Milestone Hotel. It fills me with great joy to know that you had a great experience whilst you were staying with us and in particular that our staff was friendly and food delicious. The team and I look forward to welcoming you back. Best wishes, Andrew...

Reviewed 1 week ago via mobile

Very poor rooms , totally wrong presentation, non cooperating management.room allowed to us is fully accidentally prone.i won't recommend this hotel , staff has no control.Henry studio suit they should close it .

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Thank vinodm31
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear Guest Many thanks for taking the opportunity to review your stay with us. I'm most concerned and sorry to read of your disappointments with the Deluxe Studio that you were initially allocated. We are committed to ensuring that every room is perfectly safe for our guests but I'm pleased that we were able to find an alternative park facing...

Reviewed 1 week ago via mobile

Hotel is beautifull, the staff lovely, and breakfast delicious. The rooms are all different style so everytime is nice to come for the suprise. The suite is also like coming home so much space Be back soon .

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Thank Gerrit V
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, Thank you for taking the time to write this fantastic review on your recent stay here with us at The Milestone Hotel. I am delighted to see that you appreciated our different style of rooms and that you felt like coming home. I am thrilled that you will be back to stay with us soon and I look...

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23/04/2017 24/04/2017
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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Afternoon Tea
Afternoon Tea
Cuisines: British
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Elegant hotel housed within a meticulously restored grand Victorian mansion dating back to 1883. ... more   less 

Additional Information about The Milestone Hotel

Address: 1 Kensington Court, London W8 5DL, England
Region: United Kingdom > England > London > South Kensington , Kensington and Hyde Park
Price Range: ₹ 25,117 - ₹ 59,411 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Milestone Hotel 5*
Number of rooms: 62
Reservation Options:
TripAdvisor is proud to partner with DerbySoft Ltd Shanghai HQ, Hotels.com, Booking.com and Agoda so you can book your The Milestone Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Spa Hotel in London
#2 Luxury Hotel in London
#3 Business Hotel in London
#4 Romantic Hotel in London
#12 Family Hotel in London
#16 Green Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Milestone Hotel staff and other travellers.
34 questions
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See all questions (34)

Questions? Get answers from The Milestone Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“city view from the top floor”
 of 5 bubbles kusoo1973, 25 Mar 2017 | Read review
“Beautiful views from the front rooms overlooking Kensington Gardens”
  • Bedroom, Kensington Suite
  • View of Kensingtone Gardens from Kensington Suite
  • Lounge, Kensington Suite
  • Bedroom, Kensington Suite
  • Lounge, Kensington Suite
 of 5 bubbles H0nestB0b, 18 Mar 2017 | Read review
“we stayed in the Margaret Rose room which was lovely and quiet over looking Kensington Gardens”
 of 5 bubbles ktgraham2017, 13 Mar 2017 | Read review
“Room 105 was pretty nice.”
 of 5 bubbles mbpman, 18 Feb 2017 | Read review
“We stayed in one of the apartments, which is very private”
 of 5 bubbles sherrysingh2017, 9 Feb 2017 | Read review
5 of 5
Agoda.com
₹ 27,592* /night
View Deal
LHW.com₹ 31,396
Hotels.com₹ 31,631
Booking.com₹ 31,565
View all 5 deals
*Disclaimer
Prices are for 1 room, 2 adults
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